Contact Us. You can contact us here at Planet Gifts via any of the following methods. Please feel free to contact one of our helpful customer service operators if you have any questions about our website, our products, or Planet Gifts in general. Freecall: 1800 070 222 Fax: (03) 9416 3900 Web: http://www.planetgifts.com.au Email: customerservice@planetgifts.com.au Post: 17 Bedford St, Collingwood, Vic 3066